Frequently Asked Questions


How do I manage my orders?

Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we will send you an e-mail alert. You need to pack the order and keep it ready for dispatch within the time frame provided by you and inform us through the seller portal. This will alert our logistics partner to pick up the product from you.

How can I get my order delivered faster?

Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pincode is serviceable, you will receive a communication from our end.


How can I pay for my order?

Paypal and Bank Muscat

What should I do if my payment fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, you can use the Cash on Delivery (COD) payment option, if available on the payment page to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.

Order & Retunrs

How do I place an Order?

simply Select Which Product you want from our Website and Click to Buy option and Complete your payment method to order a product.

Do I need an account to place an order?

Yes You want an account to place an Order.

How Do I Track My Order?

Login Your account and go to track your order page and Enter your Order Id and Billing Email address and get the Tracking information of Your order.

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